I have just spent the best part of an hour and half on the phone firstly to Talktalk and then Microsoft trying to get the solution to an email problem. Talktalk claimed the problem lie with the software, hence the call to Microsoft. Microsoft offered to help me for £200 and said that I should contact the manufacturers of the PC (Packard Bell). After a flash of inspiration I solved the problem for nothing. I am feeling quite chuffed!!
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